Leakage
Checkout Recovery
Recover customers who leave before completing their purchase.
Revenue recovery for European ecommerce
Find the revenue your webshop is leaving behind.
Your store already generates the data needed to find revenue leakage.
We turn that data into measurable recovery opportunities — and automate the actions that recover them.
- Starts with a Revenue Audit
- €0 upfront — 15% of recovered revenue
- Built for European markets
Revenue recovery
Example data€48,620
potential per month — leakage and opportunities
LeakageOpportunity
- Checkout€16,400
- Failed payments€9,630
- Refunds€12,880
- Customer win-back€9,710
Recoverable
€21,840estimated per month
45% of the potential estimated recoverable
Payment recovery agent
iDEAL / Wero payment link sent · Order #20418
Refund recovery agent
Wrong size · exchanged for size M
01
Find it.
Locate revenue leakage and missed opportunities in your own data.
02
Quantify it.
Give every finding a euro value and a realistic recoverable range.
03
Recover it.
Let recovery agents act — and measure every recovered euro.
Where revenue goes missing
Lost revenue and missed revenue are not the same.
We quantify both — separately — because they are not the same thing.
Revenue leakage
Revenue that is lost or unnecessarily leaves the revenue chain.
- Abandoned checkouts
- Failed payments & payment friction
- Refunds & preventable returns
- Failed deliveries
Revenue opportunities
Revenue that is not lost, but could still be generated.
- Customer win-back & reactivation
- Repeat purchases
- Upsell & cross-sell
Revenue recovery
Both are quantified in the Revenue Audit and addressed by recovery agents.
Revenue Audit
First, we show you the money.
We analyse your actual data: where revenue leaks, which opportunities exist and what is realistically recoverable.
See the engine in action
Illustrative example · not a customer resultRevenue AuditLast 12 months
- Overview
- Checkout
- Payments
- Refunds
- Customers
Demo store · Annual revenue €1,240,000
01 · Potential opportunity
€84,320/ year
Indicative size of leakage and opportunities for this store profile.
02 · Identified
€42,100/ year
Matched to specific orders, payments and customers in the data.
03 · Recoverable
€27,460/ year
Eligible for a recovery action within the merchant's rules.
04 · Recovered
€18,920/ year
Attributed to a completed recovery action — the only figure our 15% fee applies to.
By category
PotentialRecoverable
Revenue leakage
- Checkout€11,200 / €32,400
- Failed payments€5,820 / €12,900
- Refunds€6,430 / €21,800
Revenue opportunities
- Win-back€3,120 / €14,620
- Upsell€890 / €2,600
Recovered revenue per month
Recovery agents
One recovery layer. An agent for every leak and opportunity.
Each agent handles one type of revenue, on top of your existing tools — within the rules you set.
Leakage
Payment Recovery
Detect failed payments and help customers complete them.
Leakage
Refund Recovery
Offer an exchange or store credit when it genuinely helps the customer.
Leakage
Delivery Recovery
Reduce preventable losses from failed or unclaimed deliveries.
Opportunity
Customer Win-back
Reactivate customers who are unlikely to return on their own.
Opportunity
Upsell & Repeat Purchase
Surface relevant upsell, cross-sell and replenishment opportunities.
Recovery agent · Refund Recovery
Don't let every refund become lost revenue.
Refund Recovery is one of our recovery agents. When an exchange or store credit is genuinely useful for the customer, the agent can offer it before the refund is processed.
Customer experience comes first
- The refund always remains available — one click away.
- Alternatives are only offered when they fit the customer's reason.
- No pressure, no dark patterns, no hidden conditions.
Refund request€149
AI understands the reason“Wrong size”
Can the customer be helped with:
Exchange
Store credit
Refund
always available
Customer chooses
Revenue retained€149
If the customer chooses the refund, it is processed as normal.
How it works
From data to recovered revenue.
We start with an audit of your actual data — before anything acts on your behalf.
- 01
Connect
Link your ecommerce and payment platforms.
- 02
Audit
We analyse your actual store data.
- 03
Quantify
Leakage and opportunities, in euros.
- 04
Activate
Choose which agents operate, and how.
- 05
Recover
Track measurable recovered revenue.
Your data
Revenue Audit
Opportunity
Recovery agents
Recovered revenue
Why Europe
Built for the complexity of European commerce.
Multiple markets. Multiple languages. Multiple payment methods. One revenue recovery layer.
European ecommerce is fragmented across
- Countries
- Languages
- Currencies
- Payment methods
- Ecommerce platforms
- Customer expectations
- Netherlands
- Belgium
- Germany
- France
- United Kingdom
The ecosystem we are building for
- ShopifyPlanned
- WooCommercePlanned
- StripePlanned
- MolliePlanned
- AdyenPlanned
- KlarnaPlanned
- iDEAL / WeroPlanned
- BancontactPlanned
Planned, not yet generally available. Names are trademarks of their owners; no partnership implied.
Opportunity calculator
How much revenue opportunity could your store have?
≈ 1,333 orders per month
Share of monthly revenue that is refunded (% of revenue).
Share of customers who place more than one order.
Indicative opportunity
Your store may have €4,800–€9,500 in potential revenue opportunities each month.
Where the opportunity may come from
Revenue leakage
- Checkout recovery€2,000–€3,500
- Payment recovery€500–€1,200
- Refund recovery€1,000–€2,000
- Delivery recovery€200–€500
Revenue opportunities
- Customer win-back€700–€1,400
- Upsell & repeat purchase€400–€900
Categories can overlap. They are indicative and not additive recoverable revenue.
This is an indicative estimate based on general assumptions. Opportunities may overlap. A real Revenue Audit uses your store's actual data to determine the potential and ultimately recoverable revenue.
The calculator only provides an estimate. Using your actual ecommerce data, we can identify where your biggest recovery opportunities are.
Our 15% fee never applies to this estimate — only to verified revenue actually recovered.
Discover your actual recoverable revenueEstimate, audit, action, measured result.
01 · Calculator
Estimate
Indicative, based on general assumptions.
02 · Revenue Audit
Audit
Analysis of your store's actual data.
03 · Recovery agents
Action
Automated actions on eligible opportunities.
04 · Reporting
Measured result
Recovered revenue, attributed per action.
Launch pricing
No upfront costs. We only get paid when you recover revenue.
Encoro takes 15% of verified revenue we actually recover for your business. If we recover nothing, you pay nothing.
- €0 upfront
- €0 setup fee
- €0 monthly subscription
- €0 if Encoro recovers nothing
- You pay only when Encoro actually recovers revenue.
How the fee works
Example- Verified revenue recovered
- €1,000
- Encoro fee (15%)
- − €150
- Kept by you (85%)
- €850
Security & trust
Your data stays yours.
We work with revenue and customer data. These are the principles we design the platform around — we don't claim certifications we haven't obtained.
Read about securityOfficial API integrations
Scoped access through official platform APIs.
Least-privilege access
Only the permissions a capability needs.
Data minimisation
Only the data recovery actually requires.
Auditability
Every agent action logged and traceable.
FAQ
Frequently asked questions
Find it.Quantify it.Recover it.
Find out how much revenue your store is leaving behind.
Start with a Revenue Audit and discover where your biggest recovery opportunities are.
€0 upfront · €0 setup · €0 per month · 15% of verified recovered revenue