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Encoro

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A revenue recovery layer for ecommerce.

Start with a Revenue Audit. Then activate recovery agents for the leakage and opportunities that matter most to your store.

Recovery agents

One recovery layer. An agent for every leak and opportunity.

Each agent handles one type of revenue, on top of your existing tools — within the rules you set.

Leakage

Checkout Recovery

Recover customers who leave before completing their purchase.

Leakage

Payment Recovery

Detect failed payments and help customers complete them.

Leakage

Refund Recovery

Offer an exchange or store credit when it genuinely helps the customer.

Leakage

Delivery Recovery

Reduce preventable losses from failed or unclaimed deliveries.

Opportunity

Customer Win-back

Reactivate customers who are unlikely to return on their own.

Opportunity

Upsell & Repeat Purchase

Surface relevant upsell, cross-sell and replenishment opportunities.

Where revenue goes missing

Lost revenue and missed revenue are not the same.

We quantify both — separately — because they are not the same thing.

Revenue leakage

Revenue that is lost or unnecessarily leaves the revenue chain.

  • Abandoned checkouts
  • Failed payments & payment friction
  • Refunds & preventable returns
  • Failed deliveries

Revenue opportunities

Revenue that is not lost, but could still be generated.

  • Customer win-back & reactivation
  • Repeat purchases
  • Upsell & cross-sell

Revenue recovery

Both are quantified in the Revenue Audit and addressed by recovery agents.

  1. Traffic
  2. Product
    • Upsell & cross-sell
  3. Cart
  4. Checkout
    • Checkout abandonment
  5. Payment
    • Payment failures
  6. Order
    • Refunds
    • Preventable returns
    • Failed deliveries
  7. Retention
    • Win-back & repeat purchase
Leakage pointOpportunity

Recovery agent · Refund Recovery

Don't let every refund become lost revenue.

Refund Recovery is one of our recovery agents. When an exchange or store credit is genuinely useful for the customer, the agent can offer it before the refund is processed.

Customer experience comes first

  • The refund always remains available — one click away.
  • Alternatives are only offered when they fit the customer's reason.
  • No pressure, no dark patterns, no hidden conditions.
Refund request€149
AI understands the reason“Wrong size”

Can the customer be helped with:

  • Exchange

  • Store credit

  • Refund

    always available

Customer chooses
Revenue retained€149

If the customer chooses the refund, it is processed as normal.

Integrations

Designed for the stack you already run.

We are building integrations through official APIs with the platforms and payment providers common across Europe. No replatforming, no new checkout. Until an integration is available, the Revenue Audit can be based on data exports.

Ecommerce platforms

  • ShopifyPlanned
  • WooCommercePlanned

Payment providers

  • StripePlanned
  • MolliePlanned
  • AdyenPlanned
  • KlarnaPlanned

Local payment methods

  • iDEAL / WeroPlanned
  • BancontactPlanned

Planned, not yet generally available. Names are trademarks of their owners; no partnership implied.

Find it.Quantify it.Recover it.

Find out how much revenue your store is leaving behind.

Start with a Revenue Audit and discover where your biggest recovery opportunities are.

€0 upfront · €0 setup · €0 per month · 15% of verified recovered revenue

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